GET UP TO
25%
OFF
Save with LDG and get up to 25% off various products. Find out more
Home Improvements
Competitive Prices & Quality Products
Offers & Finance Available.
Home Improvements
Home Improvement Specialists
When you choose Lancashire Double Glazing, you’re selecting a team of quality experts with extensive experience in home improvements. If you’re seeking specialists who possess up-to-date knowledge of modern manufacturing and installation techniques, you’ve come to the right place.
Our customers consistently praise our ability to enhance the beauty and security of homes like yours. We invite you to explore our numerous positive reviews and testimonials, which reflect our commitment to excellence. We achieve these outstanding ratings by providing top-quality products at competitive prices, coupled with exceptional service standards.
At Lancashire Double Glazing, we combine traditional values of quality and service with the latest manufacturing techniques and trade skills. We take pride in expanding our customer base through recommendations from satisfied clients, which has established us as one of the premier home improvement companies in the region.
Quality Home Improvements
When you choose Lancashire double glazing, you are choosing a quality
When you approach Lancashire Double Glazing with a home improvement enquiry, you are so much more than a number on a sales sheet. Homeowners, experienced building designers and our business partners all put their trust in us and therefore deserve to receive the very best service.
We will go on providing home improvements products, installed expertly by a fully trained home improvements team. And of course, we strive to complete every home improvements project at the right price. We always remain loyal to the set of principles that made us successful and a household name.
Choose the right home improvement company for your quality conservatory, orangery, replacement windows, replacement double glazing, home extension, period features, patio doors, front and back doors. We understand that each purchase is one of the most important decisions you make when thinking about improving your home. Products, professional installation and value for money are all great.
Everyone at Lancashire Double Glazing understands what it means to find a home improvement company you can trust. If you would like more information about Lancashire double glazing products or home improvements, projects simply email or fill in our contact form.
QUICK QUOTE
Our Home Improvements
Recent Projects
Frequently Asked Questions
We provide a wide range of services, including conservatories, orangeries, replacement windows, double glazing, home extensions, and various door options. Each service is designed to enhance the functionality and aesthetic appeal of your home, tailored to your specific needs.
Our team consists of quality experts with extensive experience and up-to-date knowledge of modern manufacturing and installation techniques, ensuring top-quality results. Their expertise enables us to tackle projects of all sizes and complexities with confidence.
We combine traditional values of quality and service with the latest manufacturing techniques, resulting in exceptional products and customer satisfaction. This unique approach has earned us a reputation as a trusted choice for homeowners across the region.
Yes, we invite you to explore our numerous positive reviews and testimonials, reflecting our commitment to excellence and the satisfaction of our clients. These reviews provide insight into the experiences of previous customers and the quality of our work.
We achieve outstanding ratings by providing top-quality products at competitive prices, coupled with exceptional service standards and expert installation. Our rigorous quality control processes ensure that every product meets our high standards before it reaches your home.
Absolutely! We work closely with homeowners and experienced building designers to ensure that your vision is realised, offering guidance every step of the way. Our collaborative approach helps bring your ideas to life while ensuring compliance with local regulations.
Timelines can vary based on the project type and complexity, but we strive to complete each project efficiently while maintaining high-quality standards. Our team will provide you with a detailed schedule to keep you informed throughout the process.
Yes, we provide various financing options to help make your home improvement project more affordable, ensuring you can achieve your dream home. Our flexible payment plans can accommodate different budgets and financial situations.
You can easily request a quote by contacting us via email or filling out our contact form, and our team will get back to you promptly. We aim to provide you with a detailed and transparent estimate based on your specific needs.
Look for a company that combines quality products, professional installation, excellent customer service, and positive reviews to ensure a trustworthy partnership. Additionally, consider their experience and portfolio to gauge their ability to meet your specific requirements.
BEFORE & AFTER EXAMPLES
MOVE ARROW (<->) – LEFT (AFTER) OR RIGHT (BEFORE)
MOVE ARROW (<->) – LEFT (AFTER) OR RIGHT (BEFORE)
MOVE ARROW (<->) – LEFT (AFTER) OR RIGHT (BEFORE)
MOVE ARROW (<->) – LEFT (AFTER) OR RIGHT (BEFORE)
WE HAVE YOU COVERED
Lancashire Double Glazing are specialists in all aspects of home improvements across Lancashire and the North West including: Blackburn, Blackpool, Bolton, Burnley, Chester, Chorley, Clitheroe, Colne, Fleetwood, Lancaster, Liverpool, Leyland, Lytham, Macclesfield, Manchester, Morecambe, Northwich, Oldham, Preston, Southport, St Helens, Stockport, Wigan and Warrington. We have manufactured and installed numerous windows, doors, garden rooms, porches, conservatories, orangeries and complete house extensions. Contact Lancashire Double Glazing for more information or for a quote.
CUSTOMER REVIEWS
CUSTOMER REVIEWS
Had two lots of windows installed, after the second lot I received a guarantee pack and realised I hadnt for the first so had to chase to receive it.
Now im selling my house I realised I never received Fensa certificates, chased them. At first they said one lot hadnt been registered but it would be and I would receive the certificate shortly now they were registering it. When I said I didn't get a certificate for the other job they said I would have to buy one directly from Fensa, when I tried it turned out they hadn't registered that job either, why they claimed they had I dont know but it added a week on the hold up of getting a new EPC as I waited for them both.
They also employed my neighbour for a short while who dumped a load of upvc behind my house which is still there...
Now im selling my house I realised I never received Fensa certificates, chased them. At first they said one lot hadnt been registered but it would be and I would receive the certificate shortly now they were registering it. When I said I didn't get a certificate for the other job they said I would have to buy one directly from Fensa, when I tried it turned out they hadn't registered that job either, why they claimed they had I dont know but it added a week on the hold up of getting a new EPC as I waited for them both.
They also employed my neighbour for a short while who dumped a load of upvc behind my house which is still there...
Just had our windows fitted. Great service from start to finish. Love them so much...we are ordering more!!! Thank you xx
John and Drew did a fantastic job with fitting two new windows. They were very polite, didn't make a mess and took care with their work. We were so happy with their installation, we requested that John and Drew came back to install our new front and back patio doors. Excellent service all round.
Just had my windows fitted by John and Ethan fantastic workmen very polite and very clean and tidy unfortunately the supplier of the windows not so much (glass was wrong size for the main front window ) which was no fault of the fitters guess the guy with the measuring tape who made them was having a bad day anyway getting sorted very pleased with product
Having previously used LDG and being happy with the service provided I requested a home visit to speak about replacement windows and doors. So Owen Gilmartin arrived as arranged took some details and went into great detail about Lancashire Double Glazing's history and evidenced his explanation to us. We had many examples shown to us about the doors and windows. Owen allowed us to have a look through the catalogues and we chose our replacement doors and windows, the appointment ran on sometime but he did not rush us at all, he even found out who had been the fitter from our last job to take on our new installation. We are quite happy with both Owen and LDG.
Going with Lancashire Double Glazing Group for my extension was by far the best decision compared to trying to organise builders and contractors myself. The whole process was smooth from start to finish – everyone involved was efficient, turned up on time, and kept everything tidy throughout the work. As part of the project, we also had our living room wall knocked through and replaced with sliding doors, which has completely transformed the space and looks fantastic. We opted for the HUP! system for our extension which has been finished to a very high standard. I couldn’t be happier with the result and would highly recommend them to anyone looking for a reliable and professional service.
Polite, efficient, delivered what they said to a high standard.
Very pleased with the end product.
Very pleased with the end product.
I recently had a full rear extension from this company, including all new windows and doors.
Carly and her team were first class from start to finish and I would highly recommend anyone to use this company for all there building and glazing needs. Top class service, thanks again Carly!
Carly and her team were first class from start to finish and I would highly recommend anyone to use this company for all there building and glazing needs. Top class service, thanks again Carly!
We recently had 7 windows and 1 external door fitted by Lancashire Double Glazing, good quality windows/door, the fitters did a great job, very tidy worker's, polite and punctual.
We would definitely recommend them to other people.
We would definitely recommend them to other people.
Do not buy these windows as terrible quality. They all steam up as soon as it’s below 10 degrees(photo for reference) and when I asked to have a seal replaced as so thin it had caught where you open it, they wanted to charge me, so your guarantee has no value.
For reference I have built and converted homes for over 30 years now and never had these issues before.
For reference I have built and converted homes for over 30 years now and never had these issues before.
We had windows and 2 doors. Very pleased with quality and they are admired by our neighbours. Sales representative Kevin was good to deal with. No pressure and very helpful.
The whole experience was a delight from seeing Carl (the rep) to the installation team (John and Steve). Absolutely over the moon with my new front windows.
I would fully recommend LDG to anyone.
I would fully recommend LDG to anyone.
Our single storey extension was completed by LDG and has been a first class experience from start to finish. Extremely pleased with all work carried out by LDG - from Owen Gilmartin the sales rep who was friendly, helpful and knowledgeable to the efficient builders, fitters, electricians, plumber and Heather the works co-ordinator who kept us informed of timescales. Cannot fault the workmanship and professionalism of all their contractors. LDG project managed all the works and their communication was faultless.
We recently had new windows fitted in 9th floor apartment in Southport. It was a feat of engineering and Health & Safety requirements that proved to be quite a challenge. Not for Lancashire DG who met the challenge with spectacular results and quality. The whole process right up to the supermen of the fitting team was of the utmost professionalism. Can’t recommend highly enough.
I have just had some windows, door and French door from this company. The fitter Harry was amazing. So tidy and put blinds etc back for me as I would struggle. Nothing was too much trouble. Start to finish; from estimate and surveyor, it was so easy. That good I have booked to have another 2 windows looked at. Highly recommend this company. No stress or hard sell, just whatever you want. Very happy customer
Absolutely fantastic to deal with! I had a unique use case for some windows and doors, and arranged a meeting with Muhammad Patel, who couldn't have been more helpful! We went through many different options that they offer until we found one that was right for me.
Each window and door I needed was a different and bespoke size, and every one arrived on site and fitted perfectly, so much so that I am currently in the process of placing new orders with LDG for phase 2 of my build. Very competitively priced and also with a quick turnaround, they were delivered on time.
Highly recommended!
Each window and door I needed was a different and bespoke size, and every one arrived on site and fitted perfectly, so much so that I am currently in the process of placing new orders with LDG for phase 2 of my build. Very competitively priced and also with a quick turnaround, they were delivered on time.
Highly recommended!
We initially contacted Lancashire Double Glazing back in February 2025 about a small extension using their HUP system — something they promote as a fast, efficient build method. We signed a contract in March, with a promised start date of 5th May. It’s now nearly August, and we are still not finished.
This is a simple 3m by 3.5m extension — two windows, a lantern skylight, and a set of double doors. We were told it would take a matter of weeks. Instead, we've had long periods with no one on site, poor communication throughout, and 3 months on there are still key elements left incomplete.
We're still waiting on:
Tiling to the exterior shell and steps.
Electrical issues (switches not working, spotlights incorrectly positioned).
Damage to the paintwork on the newly installed door and the door not shutting correctly.
Window and door frame finishing.
It has been up to us to chase subcontractors, manage timelines, and clean up after people — none of which we expected when paying a professional company to do a turnkey job.
I’m posting this review in the hope it spurs LDG into finally delivering on the project. We were promised a stress-free, quick build. It has been anything but.
This is a simple 3m by 3.5m extension — two windows, a lantern skylight, and a set of double doors. We were told it would take a matter of weeks. Instead, we've had long periods with no one on site, poor communication throughout, and 3 months on there are still key elements left incomplete.
We're still waiting on:
Tiling to the exterior shell and steps.
Electrical issues (switches not working, spotlights incorrectly positioned).
Damage to the paintwork on the newly installed door and the door not shutting correctly.
Window and door frame finishing.
It has been up to us to chase subcontractors, manage timelines, and clean up after people — none of which we expected when paying a professional company to do a turnkey job.
I’m posting this review in the hope it spurs LDG into finally delivering on the project. We were promised a stress-free, quick build. It has been anything but.
Many thanks for a fantastic service. The fitter was prompt and efficient and did an excellent job . We are delighted with our new conservatory doors.
Can’t recommend LDG enough - from Kev offering me the best quote to John and Drew fitting my new windows and door. Really friendly, nothing was a problem and top quality finish, thanks so much!!
What a shame.
Have used LDG for years, but their after sales service seems to be sadly lacking.
Had windows fitted no problems, but in less than a year one pane had failed, now here comes the comedy show of errors/not being bothered.
First engineer visit to assess fault- no show.
Second visit, faulty window measured and replacement confirmed.
Third visit, cancelled on day of appointment due to faulty replacement (days holiday taken)
Fourth visit, wrong sized window pane brought by fitter.( another days holiday taken)
Please reach out for a solution, starting to think that LDG couldn’t find organise a drinking session in a brewery.
Have used LDG for years, but their after sales service seems to be sadly lacking.
Had windows fitted no problems, but in less than a year one pane had failed, now here comes the comedy show of errors/not being bothered.
First engineer visit to assess fault- no show.
Second visit, faulty window measured and replacement confirmed.
Third visit, cancelled on day of appointment due to faulty replacement (days holiday taken)
Fourth visit, wrong sized window pane brought by fitter.( another days holiday taken)
Please reach out for a solution, starting to think that LDG couldn’t find organise a drinking session in a brewery.
Recently had an extension, absolutely over the moon with the finished product. Great communication from the office explaining what would be happening on each part of the build, highly recommend!
We are delighted with our fantastic new conservatory extension. Everything was finished to the highest possible standard and nothing was too much trouble.
Superb company to deal with all throughout our conservatory build! Both teams of Groundworkers and Fitters were a pleasure to welcome on to our property and grafted from the minute they got here to the time they knocked off. We are over the moon with the quality of workmanship! Cannot recommend this company highly enough! Great Job!
I have had LDG fit windows and doors at my house/garage twice now to spread cost and make more manageable for me. Excellent job , from Simon who attended to quote, through to Harry fitting and dealing with Chloe /Heather in the office I had 5 star service! All staff have been efficient , thorough and responsive. Excellent workmanship and tidy fitters. Thanks again.
Fantastic service from LDG (Mark) to fit my new window this morning. All done in a couple of hours and looks great thanks.
Absolutely fantastic job from start to finish had 10 windows fitted and patio door. Jim and jason did a fantastic job they take pride in their work they even cleaned up after themselves. I would definitely recommend this company nothing to much trouble.
Had patio doors, front door and back door. Slight issue with back door glazing. Fixed immediately. Highly recommended.
An excellent service from start to finish, from meeting Tony in the showroom to the guy who installed our new door.
Highly recommended
Highly recommended
Outstanding professional and friendly service from everyone I dealt with at LDG. I would recommend the services of this company everytime.
LDG fitted a double glazed window upstairs with internal Georgian bars and also a new garage door and window.Excellent advice from the company rep and swift fitting from the company's own fitters.Highly recommend this company, the units have lasted well.
I've recently had my house fitted with windows and doors. This is my second time using Lancashire double glazing and like my last house I am so happy with the whole experience. It was refreshing to see the salesman Chris Gabbott who I previously dealt with 15 years ago. It was an enjoyable experience with him as there was no pushy sales tactics, he listened to my requests and gave good advice. From sales to completion it couldn't have gone any better.
I Cannot express how happy I am with my new front door and windows. I would have no hesitation on recommending them to anyone.
Had a few dealing with LDG and always had good efficient service the fitters have always been friendly ,polite and speedy
Fantastic quality of windows and doors Mark the fitter was brilliant his work is 100% Nikki in sales was fantastic making this happen for us highly recommended company
Absolutely fantastic, job completed by John and Kallum, couldn’t fault them, very clean and tidy, cannot recommend them enough, fantastic service though out.
Great service again! Excellent consultation with Owen - extremely helpful. Looking forward to our new doors, soffits etc being fitted.
Excellent experience with this company, had all windows replaced with the minimum of fuss.
No high pressure sales technique just good advice and a good price,
Surveying done professionally, both John and Calum fitted the windows to a very good standard, turned up when they said they would and tidied up afterwards.
The plasterer and the sealer were pretty good also.
Would highly recommend LDG.
No high pressure sales technique just good advice and a good price,
Surveying done professionally, both John and Calum fitted the windows to a very good standard, turned up when they said they would and tidied up afterwards.
The plasterer and the sealer were pretty good also.
Would highly recommend LDG.
Amazing service from start to finish . We had all our windows changed this week and the two guys who did it were just amazing !! Top quality workmanship and so neat and tidy . Can highly recommend this company 😊
Great service and fast turnaround, from quote to fitting me new replacement doors and windows, highly recommend LDG to anyone looking for quality glazing and secure doors fitted by a clean and tidy installers
Had small conservatory built.
Signed up and paid deposit, salesman said doubted planning permission needed.
Then huge delay till go ahead.
Builders and fitters great.
Then all went wrong with plasterer that could not plaster!!
Totally ruined.
Then 2 guys came on separate occasions to rectify mistakes.
Still not great.
Cost us alot of money.For a botch job.
Then chased by manager ti pay final amount, No discount and slapped with extra £600,survey fee.
Our conservatory still not right.
Very sad, to put this review together.
THINK BEFORE YOU ORDER FROM
LANCASHIRE DOUBLE GLAZING.
Signed up and paid deposit, salesman said doubted planning permission needed.
Then huge delay till go ahead.
Builders and fitters great.
Then all went wrong with plasterer that could not plaster!!
Totally ruined.
Then 2 guys came on separate occasions to rectify mistakes.
Still not great.
Cost us alot of money.For a botch job.
Then chased by manager ti pay final amount, No discount and slapped with extra £600,survey fee.
Our conservatory still not right.
Very sad, to put this review together.
THINK BEFORE YOU ORDER FROM
LANCASHIRE DOUBLE GLAZING.
Absolutely brilliant from beginning to end. We had 10 windows, French doors and a new front door installed. The work took a day and a half and did a fantastic job, very pleased, thanks to everyone involved x
Just had windows and a sliding door fitted by Harry. What a fantastic job! From the surveyor coming to measuring up, customer service and the fitting- everything has been perfect and the quality of the finished job can't be faulted. Definitely recommend. I'll be using this company again.
i wrote to you in jan-feb 25 on another site where you were advertsing.. you then hood winked me .after mentioning the quick service turn round. . you then took 2 deposit payments .(You fitted our large bedroom windows 5 units.The large breakfast room window. The boiler room & lavatory a few yeras ago.) when i;m very very ill. you then after deposit paid. place me on back burner for April 11. conned me by heather phone call.13.march25 out of blue. not in writing so no audit " best way to con a pensioner . is by then heather by a generic no reply no redress text. no reply. service no recall. another con no redress . then after closing of business on 11.04.25. a month later heard nothing. or to mention to me by cordial e-mail 'we are still coming to fit your badly needed rear door for access mobility reasons.' but hey the sales man got your money the fact your very ill and need the new door accessibility / mobility.. we couldn't give a thump ! the back door and 2 pains of glass. Nothing! no 'how are you this is our great LDG interim service.' WE HAVE YOUR DEPOSIT' . so tough . You now wait. Nothing like you still had not confirmed my installation date. . No ! we are a caring company.. it's 12.04.25 no installment no reply from heather or sales interim before during or after service team. I'm a very ill pensioner . which you have known all long. A Complete CON by heather plus whoever. You never wrote by e-mail, not even to mention- inform update or turn up. when a pensioner is very ill every aspect of life is amplified . like your woeful service. ..quote 'We specialise in making homes like yours more secure and more beautiful. We achieve this by using expert installers to fit British-made PVC-U windows and doors of an exceptional standard'...your standards are so good from the 13th march 25 you leave me in complete oblivion no contacts by heather sales production instalment at all. i wrote an email before i went for my after noon sleep.10.04.25 in between treatments. my reply came from a very nice man in Nepal he was on his holiday. i said i fuming . I've been conned. he was in NEPAL and wrote back, no one from LDG in uk did at all. show how nice tom is.when your very ill every aspect of liaison (i keep asking emails only as it's an audit. but hey anyway to not use an email by LDg is better as phone calls are audio, ) is welcomed . no liaison from either of the 4 office address on Thursday from Preston. they have pc. they have graphs production sales data. red flags accounts audit all on pc.wall charts. yet they can't write to a ill pensioner, to mention be honest that we are or we are not coming on the 11.04.25. we.ll just con you and run you ragged. what a load of hog wash. DONT USE LDG. they take your hard earned pension savings , drop you as your not important. YES i am very angry. IT DOE'S NOT Matter WHAT LYING CHEATING EXCUSE YOU USE. YOU HAVE NOT BOTHERED TO DO PRESENT THE SIMPLEST CORDIAL liaison with a ill pensioner
SIMPLE CORDIAL BUSINESS TASK OF INFORMING -UPDATING A SICK PENSIONOR. THAT HE WILL BE HONOURED AND HAVE HIS INSTALLMENTS ON SCHEDULE . ABSOLUTE DISGUSTING ATTITUDE BY LDG.
SIMPLE CORDIAL BUSINESS TASK OF INFORMING -UPDATING A SICK PENSIONOR. THAT HE WILL BE HONOURED AND HAVE HIS INSTALLMENTS ON SCHEDULE . ABSOLUTE DISGUSTING ATTITUDE BY LDG.
Great price and sales service from Tony Baynes. Tony was professional, helpful and thorough with the details, colours, styles and other options. I'm very pleased with my order and looking forward to installation. Thankyou.
LDG did a fantastic job on my windows and front door. Mark the fitter was very professional, all the finish and trim was left perfect and cleaned up afterwards.
Just got my front door installed early due to a cancellation. Mark did a fantastic job, it looks great and works perfectly. Really happy!
Had 2 upvc doors fitted a couple of years ago which we where delighted in, just had a quote for a new conservatory roof, Owen was very pleasant and professional, came round a talked through all the options and what we wanted from the conservatory going forward. Would highly recommend this company and Owen.
Amazing Service. Sorts all issues and come back when need to.
Highly recommend
Highly recommend
I cannot recommend highly enough LDG I required 10 windows and a back door ,John the fitters workmanship and attention to detail in every aspect of the job was second to none ,he was the complete professional and thoroughly nice guy.
Superb service salesman Simon was really friendly helpful and polite. Arrived on time was professional and gave a good quote.
The installer Harry was just as professional. Arrived on time, got the job done in a timely manner and left the place clean after. All round great service and would recommend them to anyone asking about doors or windows.
The installer Harry was just as professional. Arrived on time, got the job done in a timely manner and left the place clean after. All round great service and would recommend them to anyone asking about doors or windows.
From start to finish LDG deserve 10/10. Tony who came to give me an estimate was so customer focused and pleasant. That’s the first reason I decided that I was going to have them. I did have other quotes but Tony’s customer service blew them out it the park.
The window fitters Paul and Lauren were excellent. Professional, friendly constantly keeping me in the loop of what they were doing on the day and making sure I agreed. They are an asset to the company. If you want windows/doors just go to the best and that really is LDG. Outstanding!!!
The window fitters Paul and Lauren were excellent. Professional, friendly constantly keeping me in the loop of what they were doing on the day and making sure I agreed. They are an asset to the company. If you want windows/doors just go to the best and that really is LDG. Outstanding!!!
Thank you, Harry, for the outstanding job! My entire family is thrilled with the results. I want to extend my congratulations to Lancashire Double Glazing for delivering a top-notch product. I confidently rate the customer service as a perfect 💯 %.
Simon our salesman was very friendly, not pushy and understood our budget. 4 windows replaced and the survey also revealed we needed some extra work we weren’t aware of to keep our house safe. John and Kallum our fitters done a great job, cleaned up well after themselves, were polite and done the job in good time. Many thanks again, Matt and Katie
Owen was a great salesman. Very polite and very friendly without being pushy or over bearing he secured the deal. Was advised of a 2-3 day install on the entire house. Obviously things run over and in the end it eventually went to about 2 weeks due to only working 4 days per week.
We asked for 30 min notification prior to turning up on three separate occasions and not once did that happen. One day they didn't turn up at all. Once installed they looked great from a distance but when you got closer it was a mess. I'd probably be hopeless at using silicone - but so was whoever did this one. I think 3 out of 6 windows needed silicone taking off and redoing. After the panelling was added and re silicone it did look so much better and they wasted no time in getting things sorted out once notified.
The welds on the frames are somewhat visible where the white has bled on the top of the grey. Most frames covered in transfer . Which all eventually can be filled in with a paint pen and the transfer can be rubbed off with a bit of elbow grease. They shouldn't really leave manufacturers before this is done but that's just my opinion. Some frames were scraped and scratched and handles scratched . These were flagged and these was rectified.
Workmen we're polite and friendly and very easy to get on with. They cleaned up after themselves every shift and worked hard to get things done.
The back door wouldn't lock at all. Had to leave completely unlocked overnight until someone could come and check it. Had to be readjusted and is now fine.
One of the panes of glass on the patio door 'shattered' during installation so we waited around 4 days after the installation was complete for a replacement. Once again no 30 min warning just turned up at the door. As soon as this piece of glass was fitted - like literally 2 whole minutes of leaving the house - the phone then rang from the office asking to settle the invoice . Which is completely and utterly rude to be asking for money after all the crap that went wrong without checking the pane.
Good job we didn't pay as the replacement glass we got had a massive scratch on the inside of the double glazing to which we waited another 2 to 3 days for that replacement.
Finally almost 3 weeks from start date we was at 100% , the windows and doors look brilliant now and it was a definite improvement over how it was before we started. Ultimately when you spend this much money you just expect things to be perfect and right the first time. I can't help but think we could have saved a couple thousand pounds and got the same result if not better somewhere else. It's unfair to give any lower than a 3 and I can't find reason to give any more also.
So I would say use at your own peril but please please check the work over and over again. In 20 years time - if they last that long - I probably wouldn't use this company again unfortunately and I wouldn't recommend to a friend or family . Maybe we just got a bad wave of hiccups based on the other reviews but that's my personal opinion.
We asked for 30 min notification prior to turning up on three separate occasions and not once did that happen. One day they didn't turn up at all. Once installed they looked great from a distance but when you got closer it was a mess. I'd probably be hopeless at using silicone - but so was whoever did this one. I think 3 out of 6 windows needed silicone taking off and redoing. After the panelling was added and re silicone it did look so much better and they wasted no time in getting things sorted out once notified.
The welds on the frames are somewhat visible where the white has bled on the top of the grey. Most frames covered in transfer . Which all eventually can be filled in with a paint pen and the transfer can be rubbed off with a bit of elbow grease. They shouldn't really leave manufacturers before this is done but that's just my opinion. Some frames were scraped and scratched and handles scratched . These were flagged and these was rectified.
Workmen we're polite and friendly and very easy to get on with. They cleaned up after themselves every shift and worked hard to get things done.
The back door wouldn't lock at all. Had to leave completely unlocked overnight until someone could come and check it. Had to be readjusted and is now fine.
One of the panes of glass on the patio door 'shattered' during installation so we waited around 4 days after the installation was complete for a replacement. Once again no 30 min warning just turned up at the door. As soon as this piece of glass was fitted - like literally 2 whole minutes of leaving the house - the phone then rang from the office asking to settle the invoice . Which is completely and utterly rude to be asking for money after all the crap that went wrong without checking the pane.
Good job we didn't pay as the replacement glass we got had a massive scratch on the inside of the double glazing to which we waited another 2 to 3 days for that replacement.
Finally almost 3 weeks from start date we was at 100% , the windows and doors look brilliant now and it was a definite improvement over how it was before we started. Ultimately when you spend this much money you just expect things to be perfect and right the first time. I can't help but think we could have saved a couple thousand pounds and got the same result if not better somewhere else. It's unfair to give any lower than a 3 and I can't find reason to give any more also.
So I would say use at your own peril but please please check the work over and over again. In 20 years time - if they last that long - I probably wouldn't use this company again unfortunately and I wouldn't recommend to a friend or family . Maybe we just got a bad wave of hiccups based on the other reviews but that's my personal opinion.
