People tend to take double glazing for granted. It’s all around us at home and at work. Over the last 21 years, the Lancashire Double Glazing Group Ltd has been quietly building a first class reputation for its high-quality products and today the management still focus on customer service like it was their first ever job back in 1989.
Lancashire Double Glazing has the products and the expertise to satisfy the very highest of expectations.The company has grown to become one of the largest windows companies in the North West with many thousands of satisfied customers to its name. In short, it has become a household name throughout most towns in Lancashire!
Both Managing Directors, Bill Forsyth and Vivienne Brunskill, don’t just say Mr D Waterworth, founder of the TOP 100 register and he company has the best “personal service” to offer. They were happy to prove this by demonstrating to Don Waterworth, MWCIA TOP 100 auditor, all their internal procedures and systems they have invested in, which tracks every detail from point of sale through to completion of the installation, i.e. every conversation, phone call and what’s happening at every stage of the contract is recorded and monitored electronically throughout, whether it be a single door, full house of windows or a large conservatory/orangery.
This enables LDG Directors to police not only its internal systems and procedures, but also customers satisfaction to the highest standard. This gives the customer 100% confidence that if they choose LDG to do a job, the customer will receive the best service they could imagine – hence LDG are immensely proud to have qualified as one of the TOP 100 Double Glazing Companies in the UK.